Guide
Notifications
Keep up with everything happening in your workspace, from the notification bell in the sidebar to push alerts on your phone.
Before you start
- No special role needed. Notification settings are personal and available to everyone.
- Manage them under Settings, in Preferences, in the Notifications section.
The notification bell
The bell sits next to your account in the sidebar (in the top bar on mobile), on every screen. A small badge shows how many unread notifications you have. Notifications come from across WorkWiser: a teammate mentioning you, a brand new email arriving, a new reply on an email thread, an invoice that was issued or paid, an email account that needs attention, and more.
Click the bell to open the list. Click any notification to jump straight to whatever it is about, like the deliverable, the conversation, or the invoice, and it is marked as read. Use Mark all as read to clear the badge in one go. When there is nothing waiting, you will see “All caught up!”.
Choose what you get notified about
In Settings › Preferences › Notifications, switch each kind on or off to match what matters to you.
New messages
Messages in conversations assigned to you.
@mentions
When someone mentions you in a message.
Conversation assignments
When a conversation is assigned to you.
New email threads
The first email in a brand new thread, so a fresh enquiry never sits unseen.
Email replies
New replies to email threads.
System notifications
Invoices, approvals, and other system events.
Turn on push notifications
Open the Notifications section
Go to Settings, then Preferences, and find the Notifications section.
Enable push
Click Enable Push Notifications. Your browser will ask for permission, so choose Allow. Once it is on, WorkWiser can alert you even when the app is closed.
Repeat on each device
Push is per device. Turn it on once on your laptop and again on your phone to get alerts in both places.
Good to know
If you accidentally blocked notifications, WorkWiser cannot turn them back on for you. You will need to allow them again in your browser settings for this site, then come back and enable push.
The on and off switches above control which kinds reach you. The bell inside the app always keeps the full list, whether or not push is on.
Related
Ready to see it on your own work?
WorkWiser is in early access. Tell us where to reach you and we will send an invite when it is your turn.